Common sense should be a required skill...

After talking to my wife today she and I agree that some companies do not know what such a thing is or how it works. It seems that companies would inform you of cetain details but in actuality they are merely trying to get you suckered, (ie) Purchase a brand new PC from any retail store, go home install it enjoy it for about a week. You then notice that certain programs aren't cooperating with the OS (operating system). You've got yourself a new PC but are unable to run the basic programs. Well being the concerned consumer that you are you would call the manufacture's number to find a resolution to your problem. Well the first thing you get is the oh so familiar run-around on the automated voice prompts. After about an hour on hold you get someone that after trying to help you informs you that the model you bought has a few "bugs" in it and that a correction model was created to eliminate the problem. So you tell yourself sweet I just bought this one so I have at least a one year manufacturer's warranty. That's when the idiot on the phone adds that the warranty on that model is voided due to the fact that it's obsolete, but they'll be more that happy to issue a certificate that only covers for about a third of the supposed "New and Improved" PC. The answer to this whole bs experience is to
A) ask before buying if the product is capable of operating on its own after it leaves the store or
B) have the manufacturers keep all current known issues available to all of their vendors so that a bad one does not get sold before being removed from the shelf.

This happened to a co-worker of mine yesterday - let's just say he's still upset.

Added note:
This was bought as a package deal which those of you who have bought package deals before it usually has an extra detail that once opened it cannot be returned - kind of like the if you open a cd/dvd you can't return it.